Is this WhatsApp Business API?

No. InstantSDR runs via a dedicated WhatsApp Business number using a QR session. It is not WhatsApp Business API.

Do I need a dedicated WhatsApp Business number?

Yes. A dedicated number is required for reliable operation and clean separation from your main inbox.

What happens if the QR session drops?

Replies and follow-ups may pause until the session is restored. The Quickstart runbook reduces drops and speeds recovery.

Can this replace my SDR 100%?

No. It handles first response, pre-qualification, and follow-up. Humans still win at complex questions and closing.

How does qualification work?

A short PBAT flow: Problem, Budget, Authority, Timing. You define Qualified vs Dequalified.

How do you handle opt-outs?

If someone asks to stop (e.g., “STOP”), follow-ups stop and the lead is marked opt-out.

What happens after 200 leads/month?

You can add an overage pack: [INSERT: pack size + pricing].

How fast is the first reply?

Designed to respond immediately when the session is connected. We don't promise an SLA without your operating setup in place.

How long does setup take?

Typical setup is [INSERT: timeframe].

Does it work for any business?

No. Built for demo-based B2B SaaS selling $1k–$3k MRR with real WhatsApp/DM inbound.

What about compliance/ToS risk?

We provide operational guidelines and avoid risky claims, but can't guarantee external policy outcomes.

Can a human take over a conversation?

[INSERT: If supported] Yes—your team can step in when needed.

What are the limitations?

200 leads/month cap; batches up to 6 messages; QR session stability is an operational requirement.

What industries should be cautious?

Highly regulated industries should review compliance carefully before using automation.

Still unsure?
Talk to us for edge questions.
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